Skills
Practical technology leadership across infrastructure, cloud, endpoint management, cyber security, service management and community-focused systems improvement.
Leadership and delivery
- ICT infrastructure planning and site assessment.
- Technology strategy, roadmap development and staged improvement planning.
- Project planning, procurement input and vendor coordination.
- Stakeholder communication and plain-English technical advice.
- Mentoring and support for technology staff.
- ITIL v4-aligned service management using platforms such as ServiceNow.
- Governance, documentation and risk-aware operational planning.
- Calm incident response, problem ownership and follow-through.
- Translating technical risk into decisions leaders can actually make.
- Continuous learning across security, infrastructure, cloud and service delivery.
Cloud, identity and endpoint management
- Microsoft 365 administration, Azure and Entra ID.
- Microsoft Intune and mobile device management.
- Conditional access, MFA, administrator role hygiene and break-glass account planning.
- Google Workspace and Apple School Manager.
- iOS, iPadOS and macOS management across Intune, Mosyle and Jamf-style environments.
- Shared device, BYOD and lifecycle management.
- MFA, privileged administrator hygiene and account recovery planning.
- Cloud storage, access control and collaboration governance.
- Microsoft 365 tenant review, licensing rationalisation and practical security uplift.
Infrastructure and networking
- Windows Server 2016, 2019 and 2022.
- Linux systems administration, including Ubuntu and Debian.
- macOS, iOS and iPadOS management.
- Proxmox, Hyper-V, VMware and XCP-ng virtualisation.
- Cisco, HPE Aruba, HP/Comware, Ubiquiti, DNS, DHCP, TCP/IP, VLANs, SNMP and zero-touch provisioning.
- Firewall and edge platform experience across Ubiquiti UniFi gateways, pfSense, OPNsense and related network security appliances.
- Switching, routing, wireless, structured campus networks and segmentation for staff, students, guests, AV, CCTV and operational devices.
- Terminal, CLI and console-based troubleshooting across network, Linux and server environments.
- Dell PowerEdge, HPE ProLiant and school or campus infrastructure.
- Storage, backup, monitoring, virtualisation hosts and lifecycle planning for real-world budget constraints.
Security and operations
- Essential Eight-informed review work and practical cyber security hygiene.
- Internet filtering, reverse proxies, WAF concepts, Cloudflare and F5 environments.
- SSO, endpoint security, monitoring and vulnerability-aware infrastructure review.
- Network segmentation, guest access, CCTV, phones and AV-connected environments.
- Backup, incident readiness and administrator access review.
- Firewall policy review, secure remote access, logging and practical network visibility.
- Vulnerability awareness, asset discovery, endpoint monitoring and configuration review.
- Security-minded handover, documentation and administrator continuity planning.
Development and automation
- PHP, SQL, MySQL, Python, PowerShell, C#, Bash and Git.
- Ansible automation and repeatable systems administration.
- Web application support and GitHub-based project workflows.
- Containerisation and service deployment patterns.
- Scripting and automation to reduce repeated manual work.
- Practical web, DNS, hosting and platform troubleshooting.
Certifications and professional development
Formal recognition and continued learning support my practical work across IT and cyber security.
UniFi Routing, Switching & Cybersecurity Admin
Ubiquiti Academy certification on the current UniFi platform, covering network design, routing, switching, network services and cyber security.
UniFi Wireless Admin
Ubiquiti Academy certification on the current UniFi platform, covering RF fundamentals, wireless design, site surveys and deployment of the latest UniFi access points.
ACS Certified Technologist
Certified Technologist with the Australian Computer Society, alongside my practical experience in technology leadership, infrastructure and cyber security.